Unmanned convenience stores attract many consumers with a convenient and fast shopping experience. Want to understand the shopping process and payment methods? Let us take a look.
I. Scan-to-PayScan-to-pay is a common payment method. The flow is as follows:
- Scan to enter: when entering the store, the customer opens WeChat Scan or the client app to scan the QR code on the device. The system recognizes the customer and unlocks the door. First-time WeChat scanners must follow the official account and bind a phone number.
- Select products: the customer freely picks the desired items and places them in the recognition area at the checkout counter, keeping them neatly arranged and not overlapping.
- Scan to pay: once the system recognizes the products, it automatically calculates the total. The customer simply presents the QR code from the app, WeChat, or Alipay to complete payment.
- Complete shopping: the customer pauses briefly in the smart recognition corridor while the system checks for any unpaid items. If unpaid items remain, a voice reminder sounds and the door stays locked. Once payment succeeds, the door unlocks automatically and shopping is complete. If nothing was purchased, the customer scans the QR code beside the door to exit.
II. Frictionless PaymentFrictionless payment is an even smarter method. The flow is as follows:
- Automatic recognition: when entering the store, the customer scans nothing. The system uses facial recognition or other biometric technology to automatically identify the customer and the payment method.
- Select products: the customer picks items freely without scanning anything. Cameras and sensors monitor which products are taken and update the cart in real time.
- Complete shopping: when finished, the customer simply walks out. The system automatically deducts the corresponding amount from the account and sends an electronic receipt.
Through these two simple and fast payment methods, customers enjoy a pleasant shopping experience in unmanned stores. Whether scan-to-pay or frictionless payment, both greatly enhance convenience and efficiency, making shopping easier and more relaxed. The advanced technology of unmanned stores has brought revolutionary change to the way we shop and is undoubtedly one of the key trends in the future of retail.