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Intelligent Venue Event Management: A Seamless Experience from Booking to Entry
2024.03.15 18:15

With the rapid development of information technology, smart venues have become a new trend in modern cultural event management. The activity section, as an important component of smart venues, with its high frequency of use and strong interactivity, serves as a bridge connecting users and cultural activities.


As the core function of the smart venue platform, the activity section is mainly used to release advance information and ticketing information for public cultural events. This function not only allows users to stay informed about the latest updates of events in a timely manner but also enables them to participate in activities they are interested in through convenient operations such as online booking and ticket purchasing. By reminding users of the remaining registration time through countdown timers, it provides users with a sense of urgency and motivation.


Specifically, here are the key aspects of smart venue event management:


Ticket Booking:

Users can not only book tickets for themselves but also for family members using linked accounts, making it convenient for family members to share cultural experiences.

After successful booking, users will receive a text message on their mobile phones containing order information and event ticket codes, enhancing the convenience of ticket collection.


Ticket Collection: 

Users can print physical tickets on ticket collection kiosks at the venue using the ticket codes from SMS or electronic orders.

Having a printed ticket does not mean it has been validated; users still need to have their tickets scanned by staff upon entry.


Ticket Validation:

 Encouraging users to use electronic ticket validation methods, they can directly validate their entry using the electronic QR code from their mobile phone orders, enhancing entry efficiency and reducing paper ticket usage.

Users are advised to arrive early at the event site after booking tickets to facilitate validation by on-site staff. If unable to validate in time, they can validate after the event ends.


Ticket Refund: 

Users who are unable to attend an event can request a refund before the event starts to avoid negative account status and allow other users in need to book tickets.


The convenience and intelligence of smart venue event management are not only reflected in ticket booking and validation but also throughout the entire event process, providing users with a new cultural experience.


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