In the process of digital upgrade of cultural venues, making services more in line with the needs of the people has become an important issue. We have developed a full-process service plan of "need perception - resource matching - dynamic optimization" combined with the actual working scenes of cultural venues, so as to help improve the efficiency of cultural services.

I. Precise Identification of Audience Needs

The system constructs a personalized service recommendation model by integrating information such as audience reservation records, participation in activities, and online consultation records. For example, for handicraft enthusiasts, it can automatically push intangible cultural heritage experience activities such as woodblock New Year paintings and traditional tie-dyeing. After the application in a provincial museum, the number of participants in parent-child handicraft activities increased by nearly 70% compared with the past. Staff can view the registration trend in real time through the background system and make material preparations in advance.

II. Flexible Allocation of Venue Resources

Aiming at the characteristics of the cultural center's branch system, the system can monitor the reservation data of each venue in real time and intelligently allocate resources by combining the laws of past passenger flow. After the application in a city library, the ancient book restoration experience area reduced the idle time on weekdays by three quarters through dynamic adjustment of opening hours. The cultural and creative exhibition and sales area timely replenished the best-selling products according to the changes of passenger flow, and the inventory turnover efficiency was obviously improved.

III. Upgraded Intelligent Auxiliary Management

The system connects with various intelligent devices of the venue and provides support in three aspects:

1. Optimization of Tour Guide Services: Automatically generates electronic tour guides that support instant multilingual switching.

2. Enhanced Security Patrols:  Intelligent identification of abnormal behavior and linkage with security systems.

3. Refined Energy Management:  Dynamically adjusts lighting and air conditioning according to the flow of people. In one venue, electricity consumption was measured to have decreased by about one third.